Who are we?

We are passionate about empowering our communities, we want to make a difference and as a team we work together with a strategy of ‘Two Ways – One Outcome’. 

Our goal is to foster quality living, and develop sustainable communities with strong local involvement and employment. 

We want proud communities, strong communities, and connected communities!

The role

The Tenancy Management Administration Officer will report to the Housing Support Services Senior Coordinator and will ensure the cost effective and timely delivery of property and asset support activities, including the maintenance of the Tenancy Management System (TMS) and relevant information systems.

KEY COMPETENCIES AND CAPABILITIES

• Input and analyse data, including operating the TMS and record management systems to maximise the delivery of efficient and effective services to clients
• Receive and answer all incoming calls to the work unit and triage the calls as required
• Play a major role in remote travel preparations which will include drafting and dispatching inspection notices as directed by the Housing Support Services Coordinator in accordance with the Residential Tenancies Act
• Prepare reports as required and extract data from relevant information systems
• Provide assistance and support in the delivery of housing services to remote tenants

What’s on offer?

• Total remuneration package of $74,769.14 salary ($66,325.12)
• 6 weeks of annual leave
• 4 additional leave days
• 17.5% leave loading
• 10.5% superannuation

This is a fixed term position for 11 months

To apply for this position, please download the Position Description to address the selection criteria on a cover letter of no more than 2 pages and email along with your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

The Northern Territory Government has put together the following resources.  Please have a look at the Remote Engagement and Coordination Strategy and Toolkit available from www.bushready.nt.gov.au or bushtel.nt.gov.au (external sites) .