Senior Administration Officer, Tenancy Management
Who are we?
We are passionate about empowering our communities, we want to make a difference and as a team we work together with a strategy of ‘Two Ways – One Outcome’.
Our goal is to foster quality living, and develop sustainable communities with strong local involvement and employment.
We want proud communities, strong communities, and connected communities!
The role
The Tenancy Management Administration Officer will report to the Housing Support Services Senior Coordinator and will ensure the cost effective and timely delivery of property and asset support activities, including the maintenance of the Tenancy Management System (TMS) and relevant information systems.
KEY COMPETENCIES AND CAPABILITIES
- Input and analyse data, including operating the TMS and record management systems to maximise the delivery of efficient and effective services to clients
- Receive and answer all incoming calls to the work unit and triage the calls as required
- Play a major role in remote travel preparations which will include drafting and dispatching inspection notices as directed by the Housing Support Services Coordinator in accordance with the Residential Tenancies Act
- Prepare reports as required and extract data from relevant information systems
- Provide assistance and support in the delivery of housing services to remote tenants
What’s on offer?
- Total remuneration package of $74,769.14 salary ($66,325.12)
- 6 weeks of annual leave
- 4 additional leave days
- 17.5% leave loading
- 10.5% superannuation
This is a fixed term position until 30 June 2023 with the possibility of extension (subject to grant/funding)
To apply for this position, please download the Position Description to address the selection criteria on a cover letter of no more than 2 pages and email along with your resume to
Please note:
Applications submitted by other methods will not be considered.
Address of Selection Criteria is required for your application to be considered.
Position open until filled.
- Closing date: 28-02-2023 14:41
- Directorate: Council Services
- Location: Alice Springs
- Position Description and Information Package: L4_Housing_Administration_Officer_Tenancy_Management.pdf