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Coordinator, ICT

Closing date: 
Sunday, October 31, 2021 - 00:00

About us

Central Desert Regional Council is a local government authority covering an area over 282,000 Sq. kilometres. The Council provides a range of services in 12 communities to the North of Alice Springs: Lajamanu, Ti tree, Wilora, Nturiya, Pmara Jutunta, Willowra, Laramba, Nyirripi, Yuelamu, Atitjere, Engawala and Yuendumu. There are also several homelands and outstations. The Central Desert area is considered remote and disadvantaged and over 80% of the population is Aboriginal.

The Role

We are seeking an Coordinator, ICT who is committed to providing Council with a high level of ICT support and solutions. Reporting to the Program Manager, Operations -  the role will include being a proactive leader identifying emerging IT needs and co-ordinating the implementation of change with proven experience in a similar role and relevant practical experience . You must have skillsets with strong troubleshooting and operational solutions experience in managing ICT relationships with Service Providers and relevant stakeholders in a challenging environment which includes several remote sites using a variety of technologies including fibre, satellite, mobile and ADSN. You will have a chance to influence the IT direction of Council as well as full ownership of system administration, and development of policy.

This job is a triple treat – you’ll develop your management and leadership skills through supervising and mentoring a trainee, mentoring  and training staff in becoming self-sufficient. You will also enhance your business skills through design, management and reporting on server room audits and network configuration; and building business cases for positive change using ICT. And thirdly the technical environment is varied, you will grow your expert skills across a range of technologies.

Keys to your success

  • Supervise and mentor ICT Trainee
  • Provide frequent verbal and written reports to manager or executives
  • Design, conduct, and report on server room audits
  • Update portable registers
  • Provide training to all new staff for ICT including induction and ad hoc training as requested
  • Analyse current ICT infrastructure and detail scope of work for ICT upgrades
  • Make informed recommendations on service direction, identifying improvements or efficiencies.
  • Plan and coordinate materials, resources, and activities to ensure correct procurement practices and policies are applied
  • Provide resolution of complex problems where responsibilities overlap between and with other suppliers
  • Technical and tactical relationship management of CouncilBiz, Telstra, and other IT Suppliers
  • Make informed recommendations to enhance the Councils ICT System
  • Ensure service level agreements are met and reported to manager
  • Ensure timely escalation of issues and problems to management and executives.
  • Perform hardware relocations, software installations, and re-configurations (PCs and Telephony)
  • Work with managers and executives to increase competency in ICT
  • Provide reports where required i.e. ICT report and correspondence reports for OCM
  • Systems Administration for IT and Records systems
  • Make informed recommendations to enhance the Councils ICT System
  • Ownership of active directory and user accesses.
  • Any other reasonable duties delegated by the Supervisor which is within level.


What’s on offer?

  • Total remuneration package $84,668.50 (salary $75,583.90)
  • 6 weeks of annual leave
  • 4 additional leave days
  • 17.5% leave loading
  • 10% superannuation

The Northern Territory Government has put together the following resources.  Please have a look at the Remote Engagement and Coordination Strategy and Toolkit available from or (external sites).

CDRC is obligated (under CHO directions) to employ staff who are fully vaccinated for COVID-19 or who have an exemption on medical grounds. We can only accept applicants who meet this requirement and you will be required to provide documentation to this effect prior to any offer being made.

To apply for this position please download the Position Description and Information Package below and address the selection criteria in writing.  Applicants will also need to submit a CV and cover letter. When ready, click the link below.

 Apply for job link